rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 9972859802
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, update your KYC details and email them to customer support for assistance with account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Only earnings from gaming can be withdrawn, and bonus funds are not eligible for withdrawal. Users can withdraw the money they have earned from playing games within the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all necessary KYC details in the app, which includes saving your Aadhar card, UPI information, and bank details. This information is crucial for verification purposes. Please ensure all required details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete transactions within 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can occur in cases where the payment processing is slower than usual.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings within your gaming account and cannot withdraw them. The bonus funds are separate from any winnings earned from games played with the bonus amount. You can withdraw the money earned from playing games, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their customer support centre for assistance.
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